Certifications & Training
Practical certifications, education, and current training for the team supporting Reno and Northern Nevada businesses.
- Microsoft 365
- Information Security
- Healthcare Compliance
- Autotask PSA
Proof Points, Not Hype
This page lists the training, credentials, education, platforms, and recognition we can present with current source support.
Named People
Credential rows are tied to individual Sierra Miles team members instead of broad, unsupported claims.
Working Tools
Platform language is limited to tools Sierra Miles supports, manages, or uses in service delivery.
Reno First
The page stays focused on practical IT support for Reno and Northern Nevada organizations.
Platforms We Support
Sierra Miles supports business technology platforms that help local organizations manage identity, devices, communications, backups, print, and connectivity.
Microsoft
Microsoft 365, Azure, Entra ID, and Intune support for identity, collaboration, endpoint management, and cloud operations.
Xerox
Managed print support for Xerox devices, supplies coordination, service workflows, and proactive maintenance planning.
Datto / Kaseya
Backup, disaster recovery, and Autotask PSA workflows used for service delivery and IT management.
SentinelOne
Endpoint detection and response tooling used for managed endpoint threat monitoring and response workflows.
RingCentral
Cloud phone and unified communications support for business voice, messaging, and phone system administration.
Carrier Services
Fiber, coax, and wireless connectivity coordination for business internet and network uptime planning.
Credentials Backed by Real Work
Sierra Miles uses certifications and training as a baseline, then applies that knowledge in local business environments where uptime, security, and clear communication matter.
Credentials & Training
These entries are written to match the proof currently available for each person, including completed credentials, education, and training that is still in progress.
| Credential / Training | Team Member | Description |
|---|---|---|
| Microsoft 365 Fundamentals training (MS-900T01) | Julie Crampton | Fundamentals-level Microsoft 365 training for technology-driven projects and collaboration with IT professionals. |
| Bachelor of Science in Information Technology | Kevin Aguilar | Graduated in spring 2026 with a concentration in Information Security and Assurance. |
| Microsoft Certified: Azure AI Fundamentals (AI-900) | Brandon App | Demonstrates knowledge of AI workloads and Microsoft Azure AI services. |
| Certified Medical Compliance Officer (CMCO) | Tia Payne | Healthcare compliance credential supporting HIPAA-aware operational practices. |
| Datto Certified Practitioner in Autotask PSA | Tom Miles | Specialized knowledge in Datto and Autotask PSA workflows for reliable IT management. |
| Computer Hacking Forensic Investigator (CHFI) | Tim Lastichen | Digital forensics and incident investigation credential from EC-Council. |
| Certified Ethical Hacker (CEH) training in progress | Tim Lastichen | Training in progress for offensive security and penetration testing methodology. |
Industry Recognition
Recognition is listed only where the wording can stay specific and source-supported.
Best Overall Use of AI
Recognized by the Nevada Center for Entrepreneurship and Technology for practical AI work supporting Northern Nevada businesses.
Safety, Flow, Trust
Sierra Miles keeps technology recommendations grounded in secure operations, clear handoffs, and reliable support.
Source Checked
Credential wording should be reviewed against source proof before future additions are published.
Ready for Practical IT Support?
Talk with Sierra Miles about secure, local IT support for your business.