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Sierra Miles Managed Services offers the next level of IT Support.

Managed IT (MSP)

Managed Service Providers (MSPs) are the technology experts who ensure the smooth and efficient operation of your IT infrastructure for your business. MSPs deliver ongoing technical infrastructure monitoring for your business, including monitoring and management of client applications such as email, web site, security, and more.

MSPs closely monitor all IT elements of your business, including web apps, desktop and server management software, backup and disaster recovery, storage management tools, and security software.

 Our Services

Managed Service Providers are the guardians of any IT infrastructure. IT covers a wide range of areas of expertise, demanding firms maintain a staff that can cover a broad range of needs and still have the depth necessary to perform the tasks and duties with complete competence. Maintaining that depth and breadth in-house may simply not be feasible. A MSP, whose sole business is building that expertise can be an excellent alternative.

 Goals of Managed IT Services

  • Remove workflow barriers
  • Align technology
  • Reduce IT related downtime for your business
  • Allow businesses to focus on their core competencies instead of day-to-day IT management
  • Improve efficiency/reliability of IT operations
  • Allow businesses to offload tasks that are difficult and/or time consuming
  • Initiate new projects and implement new technologies quickly and seamlessly Transition softwares seamlessly
  • Offer a more cost effective solution rather than hiring in-house IT staff
  • Reduce IT costs while getting the IT expertise businesses need by partnering with a service provider
  • Allow internal IT staff to focus on mission-critical activities

    Managed IT service providers take a proactive approach to IT. Rather than waiting for something to break or shut down, MSPs ensure a customer’s IT can avoid most tech issues in the first place.

IT technician Isiah troubleshooting software at his workstation

 Sierra Miles Managed IT Service Includes:

  • 24/7 Server and Network Monitoring
  • Employee Help Desk / Service Desk Data Storage
  • Voice and Fax Solutions
  • Workstation Encryption
  • Ransomware Protection
  • Backup and Disaster Recovery Plans
  • Business Continuity
  • RMM (Remote Endpoint Management and Monitoring)
  • Software Licensing
  • Cyber Security
  • Business Software Licensing
  • PC, Phone, and Tablet Support
  • Network Management: We ensure the stability, performance, and security of your network infrastructure – managing routers, switches, firewalls, and wireless access points.
  • Cloud Services: We assist with cloud migration, leveraging the power of cloud computing to enhance scalability, data accessibility and collaboration while minimizing infrastructure costs.

 Why Choose Sierra Miles as Your MSP provider?

Proactive IT Support

We believe in a proactive approach to IT support – constantly monitoring your systems to identify and address potential issues before they disrupt your business operations.


Tailored Solutions

We understand that each business has unique IT requirements. We take the time to assess your specific needs and develop customized solutions that align with your goals and budget.


Scalability and Flexibility

Your business may experience fluctuations in technology needs as you grow. Our managed IT services offer scalability and flexibility, allowing you to adapt your IT infrastructure to accommodate changes on demand.


Enhanced Security

Our services prioritize security, implementing robust measures to protect your sensitive information and intellectual property. We employ industry-leading security practices, including regular system updates, proactive threat detection, data backup and recovery solutions, and employee cybersecurity training.


Reliable Support and Collaboration

Our dedicated team of IT professionals is readily available to provide responsive support and address any technology-related issues you may encounter.


HIPAA Compliance

You deserve comprehensive IT support that empowers your business growth and protects your critical assets. The Sierra Miles team are experts in HIPAA Compliance. With our in-house Certified Medical Compliance Officer, we provide you with extensive support to address your HIPAA compliance needs and maintain your good standing. Partner with us to unlock the full potential of your business through reliable IT services.

Let us take care of your IT to allow you to get back to what matters, your business.
Managed IT Services
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