Celebrating 10 Years of Sierra Miles

Ten years ago, Sierra Miles started with a simple idea: local businesses deserve better IT support from people who know their environment, answer when it matters, and explain technology clearly.

What began around a table with laptops and a shared vision has grown into a Reno-based team supporting healthcare providers, law firms, construction companies, nonprofits, and small-to-midsize businesses across Northern Nevada.

Then: A Leap of Faith

Before Sierra Miles became a managed services provider, Tim Miles and Brandon App were solving IT problems the way many small businesses experience them: one issue at a time, often after something had already interrupted the work.

They saw a better path. Instead of waiting for technology to fail, Sierra Miles would help clients plan, monitor, secure, and improve their systems before problems became emergencies.

Now: A Full Managed Services Team

Today, Sierra Miles has grown into a local IT company with managed services, cybersecurity, compliance-aware support, backup and recovery, Microsoft 365 support, and practical planning at the core of the business.

From break/fix support to proactive managed IT.
From a small founding team to a broader group of specialists.
From reactive troubleshooting to safer, more documented, more predictable technology operations.

What Has Not Changed

Even as Sierra Miles has grown, the standard is still local ownership. Clients should know who is helping them, why a recommendation matters, and what happens next.

That is the through-line behind Safety, Flow, and Trust: protect the business, reduce friction, and earn confidence by doing the work clearly.

Looking Ahead

Technology will keep changing, and so will the risks around it. Sierra Miles will keep helping Northern Nevada businesses make practical decisions, strengthen their systems, and keep their teams moving.

Interested in working with Sierra Miles? Contact the Reno team or call (775) 420-4224.